• Tuning
  • Repairing
  • Regulating
  • Rebuilding
  • Refinishing
  • Voicing
  • Appraisals
  • Estimates
  • Sales
  • Consulting
  • Including Player Piano 
    Full Restoration & Repair     
How often should I have my piano fully serviced? 
The three components of musical performance that need to be adjusted periodically are pitch, tone, and touch.  Tone is maintained by voice, and touch by servicing the piano's action.  Piano tuning is the adjustment of the tuning pins so that all the strings are of the proper tension (pitch), to have the correct sounding music intervals.  Most manufacturers recommend servicing two to four times per year which may prevent expensive piano repairs in the future.

'I have been using Shoffner Piano exclusively for the past 11 years and have been extremely pleased with the quality and professional work that Robert provides. 
As head of the Pagosa Springs High School Music Department, I've had Robert do extensive work on all of our performance and practice pianos.  He has done excellent work.  I highly recommend Shoffner Piano for any piano service needs.'

             - Dan Burch, Music Department Head                                Pagosa Springs High School

Your piano consists of 9,000 to 14,000
individual parts, most of which are wood or felt.  Being a mechanical musical instrument, it will require repairs from time to time.  Felt and leather parts wear, and wooden action parts can break, even on the most expensive piano.

Regulating is a regular adjustment of your piano's mechanical action.  Parts contract and expand as the humidity changes, wear out with continual use and fatigue as the piano ages.  Dirt and grit wear out the felt leather and wooden action parts.  Regulating and cleaning will prolong the life of the piano, and will ensure that it will continue to perform well, and respon
d to the individual pianist's demands.
These services can include rescaling, restringing, rebuilding the action, hammer replacement, case repair and refinishing.  However, these services also can be very time-consuming, therefore, a thorough inspection and consultation is required prior to accepting the work.
Voicing, otherwise referred to as 'tone regulation,' is the final process of regulation.
Although it consists of many different aspects, its focus is adjusting the consistency of the hammers in order to achieve a full, smooth, pleasing tone.